99 Exciting jobs in travel and tourism- the ultimate travel job list!

Nov 13, 2023

If you are looking for jobs in travel and tourism then you have come to the right place! This article is the the ultimate guide that will teach you all about the different jobs in travel and tourism AND it provides you with relevant resources and links to places where you can find jobs that are being advertised right now!

If you know anything about the travel and tourism industry you will know that it is HUGE! You can read this article if you want to learn more about the structure of the travel and tourism industry and the different areas in which you can work. Because the travel and tourism industry is soooo big, it means that the opportunities are, well… endless! In this article I teach you about a wide range of jobs in travel and tourism- some of these jobs involve physically travelling, some involve living and working overseas and some involve working in travel but not actually travelling.

Note- If you are looking for jobs that allow you to travel specifically (but are not necessarily in the travel and tourism industry), you may find my article on jobs that allow you to travel the world more helpful. You may also be interested in my article explaining where to find jobs in travel and tourism, which has some helpful links for job searching.


What are the different jobs in travel and tourism?

There are so many jobs in travel and tourism- it is the biggest industry in the world after all! When most people think of jobs in travel and tourism they think of working as Cabin Crew, a Holiday Representative or on a cruise ship. And yes, these are popular jobs in travel and tourism, but there are actually many more opportunities as well!

This article provides you with a comprehensive overview of many of the jobs in travel and tourism. As much as I would love to claim that I have included all jobs here, this just isn’t possible because the travel and tourism industry is so big- but please do let me know of any that I might have missed in the comments at the end!


In order to make this article easier to navigate, I have organised the jobs in travel and tourism into 8 main categories, these are:

  • Jobs in events activities
  • Jobs in ticketing and sales
  • Jobs in marketing and promotion
  • Transport-based jobs
  • Cruise industry jobs
  • Hospitality jobs
  • Jobs in tourism development
  • Back office jobs

Please note that the list of jobs is not exhaustive and that some jobs may fall into more than one of the above categories.


Jobs in travel and tourism- Events and activities

There are many different jobs in travel and tourism that involve events and activities. Here are some of the most common-

Entertainer (singer, dancer, sports etc)

There are a range of jobs in travel and tourism in the entertainment sector. Whether you are good at singing, making balloon animals, ballet or trampolining, there are many jobs in travel and tourism that will suit you!

Requirements- Specific skills according to entertainment method (e.g. singing or dancing)

Salary range- £12,000+ per annum

Useful resource- Entertainers Worldwide


Sports Instructor (skiing, diving, surfing etc)

If sports is your thing then you shouldn’t have too much trouble finding a job in travel and tourism! Sports tourism is a big deal and there are lots of opportunities to teach your chosen sport to others, from running surf lessons in Portugal to offering ski instructing in Japan to yoga teacher training courses in Costa Rica, there are lots of opportunities available.

Requirements- Skilled at your chosen sport, specific training qualifications may be necessary

Salary range- £15,000+ per annum

Useful resource- Indeed


Water Sports Operator

Water sports is very popular at many seaside destinations and there are a range of opportunities for jobs ranging from renting out jet skis, to running speed boat tours to selling tickets for banana boat rides.

Requirements- Customer service and first aid training, ability to swim

Salary range- £12,000-£15,000 per annum

Useful resource- Water Sports Staff


Tour Guide

A tour guide is a very popular job in travel and tourism. A tour guide is responsible for running tours of a particular area or attraction. This could range from day tours around Rome to month long tours across multiple countries in Africa. Some tour guides are employed by a travel organisation and other work independently. Recently, many travel bloggers have started to run tours too.

Requirements- Knowledge of the local area, customer service skills

Salary range- £15,000-£40,000 per annum

Useful resource- Indeed


Event Planner

An event planner is someone who plans events! They will coordinate all aspects of professional meetings and events, such as weddings, sporting events, concerts, conferences etc. They often choose meeting locations, arrange transportation, and coordinate many other details.

Requirements- Experience in event planning

Salary range- £22,000-£40,000 per annum

Useful resource- Caterer


Event Security

There is usually some degree of security that is required at events, especially big events such as football matches or concerts. Typically at such events there will be a whole team of security staff, this might include: general security guards, bodyguards, gatekeepers, crowd control, mobile patrol, and armed guards.

Requirements- Security training

Salary range- £15,000+ per annum depending on position

Useful resource- e4s


Theme Park Operative

Theme parks are big places, meaning that they have lot of jobs in travel and tourism! The most obvious job is operating rides, however there are also lots of other opportunities within a theme park working as an entertainer, food and beverage assistant, ticket sales, cleaning and more.

Requirements- Customer service experience

Salary range- £12,000+ per annum depending on position

Useful resource- e4s


Resort Representative/ Holiday Rep

Most tour operators will hire Resort Representatives, also known as Holiday Representatives, to represent the holiday company in destination. These representatives will usually have accommodation provided for them in resort and this work is often seasonal (i.e. you will work during winter for a ski resort and during summer for a summer sun resort).

Their main responsibilities are to provide customer service to holiday makers, deal with any problems that might occur, conduct welcome meetings and to sell excursions. There are also Airport Representatives who are responsible for airport transfers and Children’s Representatives who work with children and run children’s clubs and activities.

Requirements- Customer service skills

Salary range- £15,000-£22,000 per annum

Useful resource- TUI Reps Guide


Events Risk Manager/ Assistant

A risk manager is an important job in travel and tourism. A Risk Manager will be responsible for managing the risk to an organisation, its employees, customers, reputation, assets and interests of stakeholders. Their job is to identify and assess threats to an organisation, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risk.

Requirements- Knowledge of risk management

Salary range- £30,000- £45,000 per annum

Useful resource- Prospects


Events Sales Manager

An Events Sales Manager is responsible for sales related to events. This includes: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning and coordination, logistics oversight, revenue management, and communications. Event Sales Managers also prepare proposals for clients and maintain event records. 

Requirements- Management and events experience

Salary range- £30,000-£45,000 per annum

Useful resource- Caterer

Venue Finder

Finding appropriate venues is a very important part of organising an event! For some large companies they may hire a member of staff specifically for this purpose.

Requirements- Knowledge of events and venues

Salary range- £15,000-£35,000 per annum

Useful resource- Event Job Search


Jobs in travel and tourism- Tickets and sales

There are many jobs in travel and tourism that involve tickets and sales- in fact, some might argue that selling tickets to attractions, accommodation options, transport etc is at the heart of the travel and tourism industry! Here are some jobs in travel and tourism that fall under this category-

Tour Operator

A Tour Operator is a person who comes up with ideas for holidays. Tour Operators will conduct research into this, design the holiday itinerary and content, prepare contracts, organise accommodation and transport and make arrangements for necessary guides, tour leaders or resort reps etc. They will then market the package and sell to travel agents.

Requirements- Knowledge of the travel industry

Salary range- £25,000- £40,000 per annum

Useful resource- Travel Trade Jobs


Travel Agent

Being a travel Agent is one of the most popular jobs in travel and tourism. A Travel Agent sells holidays to tourists. This could be from a desk in a high street travel agent, phone the phone in a call centre or from behind a computer for online travel agents.

In recent times we have seen many independent travel agents starting up their own businesses too- these usually work from home and are small businesses.

Requirements- Knowledge of GDS systems and inventories

Salary range- £25,000-£40,000 per annum

Useful resource- Travel Weekly


Ticketing Agent

There are many Ticket Agent jobs in travel and tourism found in different sectors including: rail, airlines, bus companies, cruise lines and tourist attractions. Ticketing agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Ticketing Agents will typically sell tickets in terminals, plan routes using computers and manuals, and calculate ticket costs.

Requirements- Customer service skills

Salary range- £12,000-£24,000 per annum

Useful resource- Indeed


Business and Development Manager/ Assistant

Every business needs a person or people behind the scenes who are responsible for business development and growth and whilst you might not see these people very often (because they often work behind the scenes), this is actually one of the most important jobs in travel and tourism! Business Development Managers develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects. They also make sales projections and forecasting revenue, in line with projected income.

Requirements- Knowledge of businesses, preferably a degree or higher level qualifications

Salary range- £40,000+ per annum

Useful resource- Indeed


Bureau De Change Cashier

Bureau de Change cashiers process cash transactions from customers in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.

Requirements- Customer service skills

Salary range- £12,000-£18,000 per annum

Useful resource- Travel Trade Recruitment


Travel Consultant

Consultants (in travel and tourism as well as other industries) are generally there to provide advice and guidance- they are seen an experts in their field. Therefore, Travel Consultants are responsible for providing advice and guidance on- you guessed it- travel. They will often meet with clients to discuss and learn about their travel requirements and then advise the clients about suitable travel options in accordance with their needs, wants and capabilities.

Requirements- Expert level knowledge in travel and tourism

Salary range- £40,000-£55,000 per annum

Useful resource- Travel Counsellors


Destination Specialist (research and development)

A destination specialist is exactly as it sounds- a specialist of a particular destination. This person will be responsible for providing advice and guidance relevant to a particular destination. They will assist the Business Development Manager and may also work closely with Tour Operators and Travel Agents, depending on their specific role.

Requirements- Expert knowledge of a specific destination

Salary range- £40,000- £55,000 per annum

Useful resource- Flight Centre Travel Academy


Souvenir Sales Person

One of the jobs in travel and tourism that people often forget about is a souvenir sales person. Most of us will purchase some souvenirs on our travels and therefore there is a need for someone to sell these souvenirs.

Souvenir sales people range from independent people who may sell ice creams on the beach, to high street shops to duty-free chains. Some people sell souvenirs online too.

Requirements- sales skills, customer service skills

Salary range- £12,000- £18,000 per annum

Useful resource- Indeed


Travel Insurance Sales Person

Having adequate travel insurance is essential when we travel, and because most people will buy travel insurance, there needs to be lots of sales people to sell it to them! A Travel Insurance Sales Person will often work in an office or from home, making sales from their phone or computer. They will often be paid commission- meaning that the more travel insurance they sell, the more money they earn.

Requirements- Sales skills

Salary range- £15,000- £25,000 plus commission per annum

Useful resource- Indeed


Jobs in travel and tourism- Marketing and promotion

There are many jobs in travel and tourism that fall within the marketing and promotion category, after all, it’s all good and well creating amazing products and services, but if nobody knows about then then they won’t sell! Here are some of the major jobs in travel and tourism that involve marketing and promotion-


Travel Writer

Travel writing is an important job in travel and tourism. Whether you are writing a travel-based novel, an informative blog post, an article for a magasine or a guidebook, there is a big demand for travel writing.

Many travel writers work on a freelance basis, meaning that they are self-employed and they contract their work to various parties such as magasines or websites.

Requirements- Excellent writing skills, experience and qualifications in journalism

Salary range- £15,000- £50,000 per annum

Useful resource- Smart Blogger


Travel Blogger

Travel blogging has become increasingly popular (and competitive!) and recent years. A travel blogger may have their own blog or they may write for other blogs, or both. Travel blogging isn’t just about writing- it is about developing a brand, maintaining a website, managing social media and promotion, selling things (online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings) etc). It can take years to grow a travel blog to a point where you can make a reasonable income.

Requirements- Ability to manage your own time, writing skills

Salary range- £0- £100,000 per annum

Useful resource- Wanderlust


Travel Vlogger

A travel vlogger is someone who creates video diaries of their travels, they will often post content on YouTube, although they can also use alternative platforms if they choose to do so. This job requires technical filming equipment and video editing skills. As with blogging, it can take years for a vlogger to build a big enough audience to make money. Money is usually made from paid sponsorships and adverts as well as products sales (e.g. online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings), Patreon membership etc)

Requirements- Video editing skills, ability to present yourself appropriately on camera

Salary range- £0- £100,000 per annum

Useful resource- Career Pilot


Travel Influencer

A Travel Influencer is essentially any person who has ‘influence’. This is usually related to people who have large followings on their social media or websites. Being a Travel Influencer can take a lot of time (it can take years to build a social following) or a person could reach fame overnight when a post goes viral or when they attract the attention of mainstream media or other major Influencers. An Influencer will usually make money by collaborating with brands to promote their products and services- this could be hotels, clothing companies, tourist boards and tourist attractions to name just a few.

Requirements- Some knowledge of social media marketing, ability to develop a brand and willingness to be in the public eye

Salary range- £0- £100,000 per annum

Useful resource- Unchartered Backpack


Social Media Manager

There are also ‘behind the scenes’ jobs in the social media scene too- major Influencers and organisations will often hire social media managers and administrative staff to help manage their workload. These roles will involve conducting research into trends, hashtags etc and analysing which posts work well, which times of day are best to post etc. They will be responsible for scheduling social media and responding to comments.

Requirements- Social media expertise, qualifications in marketing

Salary range- £15,000- £35,000 per annum

Useful resource- Digital Marketing Institute


Travel Journalist

A Travel Journalist is a journalist who focusses their writing on travel-related content. Journalists will usually work for a newspaper, magasine or other media outlets, such as a website or for a TV production company. Their main job is to research and report on a particular issue or subject, this could include interviewing people, looking through data archives and reviewing existing literature. May journalists work on a freelance basis and will write proposals for projects that they would like to work on before being accepted.

Requirements- Journalism qualification, writing and research skills

Salary range- £23,000-£45,000 per annum

Useful resource- The Guardian


Visitor Information Officer/ Manager

All visitors to an area will require some kind of information, whether that is a tourist map, appropriate signage, guidebooks or recommendations. Therefore, it is important that there are staff who can help to provide this information! Tourist information centres are a popular place for tourists to visit and staff who work here will provide information and guidance, conduct research, help tourists to make bookings and act as an ambassador for the local area.

Requirements- Knowledge of the local area

Salary range- £15,000+ per annum depending on position

Useful resource- National Careers


Travel Photographer

Many people do not think of photographers when they think of jobs in travel and tourism, but it is actually a very important and common role! Travel photography is big business- there are jobs for professional photographers to take photos for art purposes as well as for marketing- from Instagram posts through to holiday brochures.

Requirements- Photography skills

Salary range- £18,000- £39,000 per annum

Useful resource- The Wandering Lens


Holiday Brochure Producer

Whilst we get most of our information from the Internet these days, there is still a place for holiday brochure…. and somebody has to produce them! Well, actually there is a whole team of people who work to produce a holiday brochure including graphic designers, copywriters, photographers, researchers and the printing and distribution team.

Requirements- Knowledge of graphic design/ copywriting/ printing

Salary range- £15,000+ per annum depending on specific role

Useful resource- Pitched


Jobs in travel and tourism- Transport

Transport is a fundamental part of the tourism industry, and as such it is no surprise that there are many jobs in travel and tourism that are connected to transport. Here are some of the most common transport-based jobs in travel and tourism-

Pilot

A Pilot is responsible for the safe operation of an aircraft. He/she will plan the route and communicate with Flight Traffic Control to safely navigate the aircraft from one destination to another. There are different ranks for pilots, most will begin as a First Officer and some will then work towards becoming a Captain.

Training to be a pilot is a barrier for many people as the costs to do so are very expensive (£100,000+). There are no student loans available for such training.

Requirements- Be a fully qualified pilot with current license to fly

Salary range- £40,000-£80,000 per annum

Useful resource- Aviation Job Search


Cabin Crew

Cabin Crew, also referred to as Flight Attendants, are responsible for the safety of passengers onboard an aircraft. Cabin Crew will undertake intense training on how to deal with accidents and emergencies and will be tested on their knowledge regularly. They are also responsible for providing customer service to passengers and will assist with boarding and disembarkation, serving food and drinks and selling duty-free items.

Requirements- Customer service skills and experience

Salary range- £15,000-£35,000

Useful resource- All Flying Jobs


For  more information visit ---

Source:   https://tourismteacher.com/jobs-in-travel-and-tourism-complete-list/





18 Apr, 2024
Have you ever wondered what the secret is to make better hires? Finding an ideal candidate can certainly feel like an uphill battle. You’ve likely experienced the disappointment of bringing aboard someone you believed to be a dream hire, only to discover too late that they completely missed the mark. While it’s true that bad hires can slip through the cracks, it doesn’t have to be this way. What if I was to tell you that there’s a recruitment tool you can use to help you select an ideal candidate each and every time you hire? One that’s relatively straightforward to use, and has a high success rate? It’s called a candidate profile, and it has the power to change your hiring game for the better. If you haven’t come across one before, you’re probably curious to learn if it’s really worth trying out. Well, let’s just say there are few recruitment tools that are as effective, easy-to-implement, and budget-friendly as a candidate profile. Already intrigued? The following guide will teach you everything you need to know about candidate profiles. It will not only explain what a candidate profile is and why it’s a valuable recruitment tool, but it will also arm you with expert tips to create one to use for your next hire. What is a candidate profile? Are you deep in the hiring process? The first step to finding the right person for the role is visualizing your ideal candidate. Luckily, a candidate profile can help you do just that. To help you come to a better understanding of this term, it’s helpful to think about a tool called a “customer profile”. Used by marketing and sales teams, a customer profile is a description of what the best possible customer looks like for a given product. For example, it may include their age range, their interests, their gender, what they do for a living, their purchasing behaviors, pain points, professional skills, and their social media usage, among other notable qualities. The purpose of this description is to allow the marketing and sales teams to create a character profile of the people that they are targeting. Chances are, they might even give this individual a name. For instance, the customer profile may be Sam, a 34-year-old mom who shops online, has a part-time job as a sales assistant, loves watching true crime documentaries, and is the primary shopper in her household. The better that the sales and marketing team understands this individual, the better they can advertise to her. When it comes to hiring, candidate profiles serve a very similar purpose. This is an opportunity for the hiring manager to determine what type of person they are looking for. While you may already know what position you want to fill, the next step is understanding what type of candidate you would prefer for that role. The hiring team can work together on creating this vision of the ideal candidate. Here are some of the things you may want to include: Personality traits Preferred hard skills and soft skills Work experience and education Nice to have attributes and key skills Must have qualities (qualifications) Success traits Long term career goals Using all of the above will help you filter out the better candidates from the more average applicants. You can use a candidate profile during the recruitment process to find job candidates that suit your company’s culture . Creating one will give you a full picture of the type of person that’s best to fill your open position. However, there’s one important thing to note here. When you’re creating your candidate profiles, you need to steer well clear of demographics. The reason is that it’s against the law to base hiring decisions on aspects of a person’s background. While it’s perfectly fine to highlight the specific personality traits that are your must-haves, you shouldn’t be taking into account a person’s race, age, religion, or sexuality among other crucial factors. According to the US Equal Employment Opportunity Commission , “an employer may not base hiring decisions on stereotypes and assumptions about a person’s race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information”. The recruitment process should always be based on merit. In other words, a person’s ethnicity, or other demographic traits, should never define your hiring decisions. However, their skills, educational background, and work experience should. The fact of the matter is that everyone should have the opportunity to work for professional organizations. Hiring managers need to keep this rule in mind when they have an open position to fill. Things to include in an ideal candidate profile The value of a candidate profile Now that you have a better understanding of what a candidate profile is, let’s talk about why it’s important. Having the ideal candidate profile prepared will make certain aspects of the recruitment process easier. For that reason, your team can benefit greatly from this step. Before you get started creating a candidate profile, let’s take a look at a couple of the reasons they matter. They make it easier to write job descriptions Needless to say, writing a detailed description of the role you wish to hire for is the key to finding ideal candidates. With that in mind, knowing exactly what you want will make all the difference. Regardless of the job boards you tend to use, you want to perfect this element of the hiring process. Well-written job descriptions include a variety of information including personality traits, hard skills, soft skills, job duties, nice to have qualities, and any other key traits and skills your dream hires should have. The more you know about the right candidates for the position, the easier this step will be. Of course, the most detailed job descriptions also include additional information relevant to the role. For instance, you may want to include any professional development opportunities that will be open to successful candidates, or company perks that they can look forward to. Adding in these extra details to each job description will go a long way in attracting the right candidates. They help refine your sourcing strategy Sourcing the right candidates is no small feat. Once you’ve finished creating a candidate profile, you will have a solid foundation to build upon. That information can help you determine how you will start your candidate outreach. While you may usually follow a standard step-by-step process when it comes to posting job descriptions, it’s worth spending some time refining your sourcing strategy. After all, your idea of the perfect candidate for a job may affect where you advertise the role and the wording you use. Believe it or not, research suggests that experienced employees prefer different means of communication to newcomers . So knowing how to best target people will mean that you can get the top candidates applying for the position. How to create an ideal candidate profile Ready to get moving? Creating an ideal candidate profile is a craft. If your recruiting team is new to this, they may need some pointers along the way. Since this tool will help to shape the selection process, getting it right is essential. So, before you start your hunt for your next hire, take the time to draw up this description. Here’s what you need to know. 7 tips for creating an ideal candidate profile 1. Describe the unique qualities of the role Attracting high-quality candidates doesn’t have to be challenging . When creating an ideal candidate profile, you need to identify the qualities of the role. Of course, each position is unique and, as such, requires a specific set of key traits. While you may have filled similar vacancies before now, don’t make the mistake of thinking that any two positions are ever the same. You won’t be looking for the exact same person, but someone who is similar. For example, if you are looking for a sales team member, the main job duties may include meeting new clients, talking to them about products or services, and becoming their main point of contact. In that case, you know that the ideal candidate will be a people person who has a ton of natural charisma. These, as well as other qualities that are considered soft skills and hard skills that are relevant to the role , should be a real priority when you’re hiring new candidates. A useful way to pinpoint precisely what tasks, hard skills, soft skills, must-have qualities, nice to haves, success traits, and other qualities you’re seeking is to conduct a job task analysis . It’s regarded as a relatively straightforward way to improve the quality of your job posting, and in turn, find an ideal candidate. 2. Define your company’s identity and culture Company culture has become a hot topic in recent years. A massive 88% of job seekers say that company culture is important when finding a job . There’s a reason for this strikingly high statistic. New employees don’t only want to know what the role entails, they also want to know whether they’ll fit into the organization . So, when you’re creating an ideal candidate profile, you should take the vibe of the workplace into consideration. Having a better understanding of your company’s identity will help you along the way. You can look back at the business values or the shared company vision. All of these details matter more than you might expect. When you’re painting a picture of potential candidates, you should consider how they will fit into the structure of the business . 88% of job seekers believe company culture is important when finding a job, according to Jobvite 3. Assess your top performers Next up, look at the successful employees that you already have among the ranks of your business. This is especially important when it comes to filling similar vacancies. Your top performers are likely to be current employees to whom you offer leadership opportunities. When you’re writing up an ideal candidate profile, you can look at their personality, soft skills, and other qualities. It’s likely that you will want new candidates to be similar. While you can’t expect perfection from a new employee, you do want to get the creme de la creme to apply. Take a look at the first-year performance of some of your best employees for reference. This record is what you’re trying to emulate. When you’re finding your new hire, you should look for a potential candidate whose traits give them the potential to follow a similar path. Alongside your hiring team, take a moment to list these and other traits. For instance, you may list attributes such as intelligence, hard-working, dedication to the role, and willingness to learn new things as must-haves. Once you have a well-rounded view of what great candidates bring to the figurative table, you can use it to add some color to your ideal candidate profile. 4. Define hard and soft skills The perfect new hire for a job needs to have a good mixture of hard skills and soft skills . When you’re coming up with this list, you can split it into two sections: ‘nice to haves’ and ‘must haves’. Put simply, these are the success traits that you will need from potential employees. If you’re hiring for a sales manager, a hard skill might be organization, while a soft skill might be strong public speaking skills. As you start to visualize the person that you need for the current job vacancies, you can pepper in some of these skills. Try to be as detailed as possible. The more in-depth you go, the better you will understand how to find the right candidate. Struggling to figure out what hard and soft skills new candidates need? Try asking your hiring team some pertinent questions. For instance, you may ask, ‘What success traits does the new hire need?’ or ‘What skills will they use for their day to day duties?’. 5. Know your candidate demographics When you start bringing together all of the above information, you can create an ideal candidate profile from scratch. The next step in this process is to know your candidate demographics. As we have already mentioned, this doesn’t apply to legally-protected traits, such as age, gender, race, and sexuality. However, you can use other traits to start to get an idea of what quality candidates will look like. You may be able to put potential employees into different categories depending on their demographic. For example, you could have two ideal candidate profiles for a specific role. One might be a more experienced worker with a greater understanding of what the job entails, while the other might be new to the field but have a flair for learning. Being open-minded to the different candidate profiles will help you during recruitment. 6. Bring all your research together to build a candidate profile Now that you’ve spent some time considering what the ideal candidate will bring to your company, the next step is building the profile. Think of this like story-telling. You want to flesh out candidate profiles with as much color and detail as possible. You’re creating a character so be descriptive and add in anything that you think is important to the role. You will need to work as a team to get this right. Collaborate and write a detailed description of the best candidates you can imagine. You will include everything from ‘must haves’, to ‘nice to haves’, to the innate traits that would work well for the role. The managers in charge of this new role will be able to reflect on this description when advertising it. 7. Keep the candidate profile at the forefront of your mind at every stage of the recruitment process The candidate profile comes into play during the entire recruitment process — from the moment that you post on job boards to when you find the perfect candidate. You may find that your team members can use this profile when they are writing the job description, as well as during the interview process. The aim of the game will be to find candidates that most closely match the profile that you have created along the way. Ahead of making this all-important hiring decision, you will know what types of candidates you prefer. In the simplest terms, that will mean that the hiring process is faster and more efficient. Armed with a vision of the ideal worker, you can quickly filter out candidates that won’t make the cut, saving you time, energy, and effort. Final thoughts Now that you’re well-acquainted with candidate profiles, it’s time to set the wheels in motion. This is the part where many human resources and business leaders fall down. They understand what candidate profiles are and why they’re worth making, but can’t always create them for each hire. It’s understandable that you want to avoid adding another task to your never-ending to-do list. But think about how high the stakes are and how expensive and time-consuming it will be to re-do the hiring process in a few months if you get this wrong. By spending a few hours putting together a candidate profile, you’re significantly elevating your chances of finding an ideal candidate for the important roles you’re trying to fill. Hiring the right people will help lead your business to success. As the late Robert Half, founder of the eponymous employment agency once said, “Time spent on hiring, is time well spent.” Source: https://vervoe.com/ideal-candidate-profile/
18 Apr, 2024
Pride in the workplace is about more than just feeling good. It’s an essential factor in employee engagement – ­­­­and one that’s all too often ­­neglected. ­­When it’s present at work, it inspires individuals and teams to achieve more, communicate better, and build upon each other’s strengths. When it’s not present, things can get ugly. Really ugly. And what is “it”? It’s the often abstract yet extremely powerful feeling of “pride.” Pride is deeply personal, and yet it also acts as a sort of currency in relationships; if you care for and trust the people you work with, you’re naturally inclined to go the extra mile. Whereas if you don’t have pride in your company or colleagues, things fall apart fast. What is workplace pride? At its most basic, workplace pride is exactly what it sounds like: being proud of where you work. When employees have pride in their workplace, they believe in the company – not just what it produces, but how it operates, how it treats its people, and how it engages with the community at large. However, too many workplaces fail to recognize that pride can’t just be created from a well-crafted mission statement. Pride is cumulative. It doesn’t come from just one thing, but rather from a series of actions and events that are reinforced over time. For example, say you run a clothing company that preaches sustainable production and sourcing practices. But other parts of the business are at odds with that mission. Maybe employees are pushed to unsustainable levels, or the office is stocked with plastic-wrapped snacks. These types of things will undermine any sense of pride. The 3 levels of workplace pride What makes employees proud of their company? Just as pride comes from cumulative efforts, pride itself lives in layers. Workplace pride happens at three levels: Your job – e.g., you take pride in the work itself. Your team – e.g., you are proud to work with the people around you. Your company – e.g., you are proud of the company’s mission and reputation. Ideally, your employees should feel pride at all three levels ­– but that’s often not the case. Take the following three scenarios as examples of the drastically different ways pride can show itself in the workplace: Scenario 1: Pride in the work Mayuri is a data scientist who is proud of how her research helps others solve problems. But her company recently laid off hundreds of staff and the story was reported in the news. Because of that, she now has little pride in the company as a whole. Scenario 2: Pride in the work and the team As a curator at an art gallery, Pete works closely with world-renowned artists and feels a strong sense of pride when he thinks about his team. The gallery is also non-profit, supporting local artist communities, which gives him pride in the company. Scenario 3: Pride in the work, the team, and the company When a hurricane hit Louisiana where Ava’s homewares company is based, their operations and supply chain teams quickly worked to move supplies to stores in the storm’s path. Ava’s CEO announced they would donate $1 million to help those whose homes had been affected. Ava felt great pride in her work, her team, and her company. Real examples of employees who feel workplace pride Take this real employee story from Sandra Jones, Sr. business systems manager at Management Recruiters of Tallahassee (MRT). Sandra is especially proud of the team she works with: “I work with a truly amazing team at MRT. One of the advantages of working here is that I'm surrounded by a lot of sharp people who genuinely care about the people they come in contact with each day. Our team is really passionate about what they do because they know that their contributions and ideas matter . It's refreshing to work for a company that will help you grow and meet your goals to succeed and that's why I'm proud to be part of the MRT” Another real-life example, from Certified™ workplace Tax Relief Advocates. Case manager Amber Godinez takes pride in her individual work and her company: “I’m proud to come into work every day knowing that our services are here to help the clients are here to ease their way through the harsh IRS process. And being able to connect with my clients personally and let them know that I am here for them. And this company provides a lot of support to our clients. Clients know when they're finished, that we've taken care of them. And that makes me proud to be able to take care of clients and know that I can help them and ease their day and their life.” Why is workplace pride important? Pride is more than just a feel-good thing. It creates a stronger, better, more engaged workforce . In fact, Great Place To Work® research has found that when employees feel proud to work at a company, they are: 6 times more likely to endorse their workplace to others 2 times more likely to want to stay with the company for a long time 1 times more likely to say it’s a great place to work There are plenty of ways that workplaces can foster pride and great relationships, from collaborative lunches to career-development training pathways to sharing real examples of how employees’ work is impacting clients and the community. Most importantly, the best workplaces set the stage for building employee pride via trust with clear expectations and two-way communication. As I mentioned earlier, pride is cumulative, so there’s no single recipe that will ensure each and every one of your employees beam with pride. But when you put in the effort to create a culture of trust, you’re taking a step in the right direction. Source: https://www.greatplacetowork.com/resources/blog/the-value-of-building-pride-in-the-workplace
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