Travel advice explained

Oct 10, 2023

When travelling overseas, it's your responsibility to take care of your safety and wellbeing. Our travel advice will help you understand the risks and what you can do to avoid or handle difficulties.

This page explains:

Don't expect the Australian Government to be able to get you out of trouble during your travels. Read the Consular Services Charter for what we can and can't do to help you overseas.


Smartraveller travel advice

Australians love to travel internationally, and many of us live abroad. To help Australians avoid difficulties overseas, we offer advice on a variety of travel-related topics.

This includes publishing official travel advisories and advice to help you avoid problems while overseas. Our travel advice helps Australian travellers make informed decisions.


Travel advisories

We maintain travel advisories for 178 destinations, assigning an overall advice level to each. The advice levels reflect the risks for Australian travellers in each destination.

We continually review and update our travel advice based on credible information. Each travel advisory provides destination-specific information about:

  • safety
  • health
  • local laws
  • travel
  • local contacts.

It's your responsibility to be informed about all the destinations you're visiting, including those you’re transiting through. This includes understanding risks and planning for your safety. It's also your responsibility to stay informed throughout your travels in case circumstances change.


Travel advice for other destinations

We don't publish travel advisories for countries and territories with very few Australian travellers and/or where the risks are low.

We regularly review whether travel advisories are needed for these destinations. Our consular partners in Canada, the United Kingdom or the United States also publish destination travel advice that you may wish to read.


General travel advice

We prepare and publish general advice on a range of travel topics. Our advice helps Australians to be informed and prepared before they go. It also helps Australians to stay safe while overseas.

See our general advice for before you go and while you're away. Also see our advice on what to do if you're overseas and things go wrong.


How we develop travel advisories

We frequently review our travel advisories. However, we don't change them for all issues and incidents.

We update travel advisories if there are new or increased risks to Australians. This can be in response to new developments, such as credible intelligence reporting, major protests or unrest, new entry requirements or a natural disaster.

Our advisories are an objective assessment of the risks Australians face overseas. They're not influenced by diplomatic, political or commercial considerations. In our travel advice, we adhere to the principle that there is no difference in information about security and other risks provided to Australian travellers and Australian government employees.

Sometimes advisories are updated with new information without changing the level of advice. If we judge that the risk for Australians hasn't changed, we won't change the advice level.

If we change the advice level, it's usually because of a specific event or changes to local circumstances. When we change it, we'll state this in the 'Latest update' section at the top of the travel advisory page.

We use a range of information sources in our travel advisories. These include:

  • Australian diplomatic missions overseas
  • threat assessments produced by ASIO's National Threat Assessment Centre
  • analysis of common problems Australians experience overseas
  • intelligence from our consular partners in the US, UK, NZ and Canada
  • information from other government agencies, such as the Department of Health
  • media and open-source reporting
  • feedback from travellers.

If a travel advisory hasn't been updated for several months, it's not out of date. There's just been no need to update it.


What does 'advice level' mean?

We assign each destination an official advice level of 1, 2, 3 or 4. These levels reflect the risk for average Australian travellers to this country. For each level, we provide advice to help Australians avoid or reduce the risks.

A higher advice level means higher risk. The levels are:

It's important to read and understand the advice level for each country you're travelling to or through. The advice level can affect your safety and your travel insurance.


Where to find the advice level for your destination

Every travel advisory displays an overall advice level for the country. The advice level is shown on the bar at the top of the travel advisory. The advice level is also shown by the colour on the country map.

Sometimes regions or cities within the country have different levels. This can be because of specific risks or safety concerns. We publish this in the travel advisory on the page and on the map.


Changes to advice levels

It's your responsibility to keep informed about any changes to the advice level. If it increases, take extra precautions and consider the advice carefully.

Read our information for each advice level to understand the risks. Take the right precautions before you go and while you're away.


Travel insurance and advice levels

Before booking travel and purchasing travel insurance, ensure you're aware of and comfortable with the advice level for your destination. Some policies will only allow you to cancel for safety reasons if the advice level increases after you've bought your policy.

If the advice level hasn't changed, most travel insurers won't cover your cancellation costs if you decide not to go for safety reasons.

If the travel advice level is raised to 'Level 3: Reconsider your need to travel' or 'Level 4: Do not travel' and you want to cancel your trip, contact your insurer. Find out if you can make a claim to cover cancellation costs or changes to your itineraries.

Each travel insurance company will be different. Check with yours directly.

Many insurance policies still won't cover any COVID-related claims. Check the inclusions carefully before you purchase.


Level 1: Exercise normal safety precautions

Use common sense and look out for suspicious behaviour, as you would in Australia.

At level 1, the security environment is similar to that of a large Australian city.

This doesn't mean the local situation will be the same as in Australia. Laws and social customs could differ significantly. You could face terrorist attackscivil unrestviolent crime or unique health threats. But overall, the risks are not greater than those you'd face in an Australian city.

If you travel to a location with an advice level of 1, it's your responsibility to:

  • monitor the media and other sources for changes to local travelling conditions, safety, health situation and security concerns
  • be aware of local differences and, as appropriate, take similar precautions to those you would take in Australia
  • check entry, testing and vaccination requirements before you travel and check you have appropriate records.

Keep in mind that being in an unfamiliar location without your support mechanisms always creates additional challenges, even if the local environment is similar to Australia.


Level 2: Exercise a high degree of caution

Pay close attention to your personal security and the current health situation. Monitor the media for new and existing risks.

At level 2, there are more or higher risks than what you would typically find in a large Australian city. We're not saying 'don't go' to this location. But you should do your research and take extra precautions.

The level may reflect a weak law-and-order system, where violent crime is common. The destination may lack some key public services, such as a responsive police force.

In some cases, there may be a risk that the security environment could change with little warning. This level may also reflect a passing event, such as political unrest or a short-term increase in a location's domestic terrorism level.

If you travel to a location with an advice level of 2, it's your responsibility to follow all the advice for level 1, as well as the following.


Before you go

  • Research the health situation and services available for your destination’s entry requirements and any local restrictions on movement, events and gatherings.
  • Understand the basics of the political and security situation.
  • Familiarise yourself with the destination, including:
  • any dangerous areas of a city
  • types of crimes
  • risky modes of transport
  • specific precautions for women or LGBTI travellers
  • any behaviour that may offend or break the law.
  • Check your travel insurance policy and coverage, particularly if there is a travel disruption or a change in travel advice.


While you're away

  • Monitor the health risks in your location and keep track of any changes to restrictions. 
  • Maintain good hygiene and physical distancing when interacting with other people.
  • Stay in contact with your airline operator or travel provider for changes and updates.
  • Be aware of religious holidays or days of national significance. Terrorists have launched attacks on these occasions.
  • Understand the safety of public transport options.
  • Plan your daily movements and vary your routines and travel routes.
  • Avoid known flashpoints, including protest areas.
  • Don't wander into unknown areas.
  • Avoid or minimise your time at places that terrorists may target.
  • Leave an area at the first sign of unrest or if you feel uneasy.
  • Be aware of building exits and always know the safe places you can access if you feel threatened.
  • Take notice of the people around you and their behaviour. Be aware that you may misinterpret some behaviour in an unfamiliar cultural setting.
  • When discussing your plans, avoid sharing details that others may overhear.
  • Be cautious about the information you share on social media.
  • Refuse unexpected packages or offers.


Level 3: Reconsider your need to travel

Avoid non-essential travel. Do your research and check that your insurer will cover you. If you do travel, take extra precautions to protect yourself from security and health risks.

At level 3, there are serious and potentially life-threatening risks. This can make the destination unsafe for tourism and unsuitable for most travellers. This could be due to:

Think seriously about your need to travel to these places. This may mean postponing non-essential travel or choosing a less risky destination.

If you decide to travel, it's your responsibility to reduce your risks and stay safe. The Australian Government is limited in how and when it can help if you get into trouble. Conditions may change at any time. Be prepared for an extended stay or significant disruptions to travel.

These countries often have an unpredictable security environment. We may temporarily assign this advice level when there's been a major incident. This could include a natural disasterterrorist attack, civil unrest or global pandemic that has made the destination too risky for most travellers.

Our advice levels also apply to Australian officials travelling overseas. Officials must undertake a detailed security risk assessment before travelling to these areas. They may have to adopt specific protective security measures.

If travelling to a destination with an advice level of 3, follow all the advice for levels 1 and 2, as well as the following before you go and when you get there.


Before you go

  • Research the political and security situation from a variety of sources before booking. Understand the risks. Check the news and social media and understand what's going on.
  • Check your travel insurance policy carefully. It may not cover travel to 'reconsider your need to travel' destinations.
  • Understand the health situation and risks for your destination, entry requirements and any local restrictions on movement, events and gatherings due to health risks.
  • Research the health services available. Services may be strained and not be the same as you would receive in Australia.
  • Pre-book accommodation in safe areas with appropriate security.
  • Get local advice on your itinerary. Follow advice on areas to avoid.
  • Minimise time spent in airports by scheduling direct flights if possible. Avoid stopovers in high-risk airports.
  • Stay as short a time as possible. Eliminate unnecessary activities.
  • Think carefully about your security at your hotel and getting around. Organise tailored security arrangements and prepare contingency plans.
  • Ask your tour operator about their safety record and security arrangements. This includes safety equipment, extra security, emergency plans and evacuation procedures.
  • Regularly review your security arrangements. The threat environment could change at short notice.
  • Have an up-to-date will and enduring power of attorney in case you die. Designate appropriate insurance and beneficiaries.


While you're away

  • Be aware of the health risks for your location. 
  • Pre-plan your travel routes. Have contingency plans in place.
  • Be prepared to change your plans in response to evolving threats.
  • Avoid potential terrorism targets. Know what to do in the event of a terrorist attack.
  • Stay alert and always be aware of your environment. Look out for suspicious activity or items, and report anything of concern to local authorities.
  • Don't discuss travel plans with strangers. Never share personal information with people asking questions without good reason.
  • Don't discuss your plans or risk management strategies where they might be overheard by others.
  • Don't share information about your travel arrangements on social media.


How to minimise your exposure to risks

  • Avoid travelling alone, especially after dark and on long trips.
  • Minimise travelling by foot. Be vigilant in public areas.
  • Before getting into a vehicle, check it for anything suspicious.
  • Make sure any vehicles you use are in good working order and have enough fuel to get you out of unexpected trouble.
  • When driving, keep your car doors locked and your windows up.
  • Watch for people following you. Be ready to take evasive action.
  • Avoid using public transport. Only use trusted private transport.
  • Check the safety record of your travel service providers. Always use available safety equipment, even if others don't.
  • Never take something across a border for someone else. You could be arrested or jailed if it contains something illegal, such as drugs.
  • Don't meet strangers in your hotel room or unknown or remote places.
  • Maintain good hygiene and physical distancing when interacting with other people.


Make contingency arrangements

  • Wherever you are, have a plan of action in case the environment becomes unsafe.
  • Be prepared to change your plans at short notice. This could include changing meetings or activities to less prominent areas or less dangerous days.
  • Always carry a charged phone. Save local emergency contact details in it.
  • Tell a trusted person where you're going and when you plan to return. Discuss and agree on what action they should take if you don't return at the planned time.
  • Maintain contingency kits. Include medical supplies, food, water and fuel. This can help sustain you through any period of heightened unrest.
  • Carry provisions with you when getting around.

In the event of a crisis, departure options may be severely limited. You're responsible for ensuring you can depart independently and that your travel documentation is up to date. Don't expect the Australian Government to organise your departure. See the Consular Services Charter to understand how and when we can help.


Level 4: Do not travel

If you're already in this location, you should consider leaving if it's safe to do so. If you do travel, get professional security advice. Your travel insurance policy might be void. The Australian Government may not be able to help you.

At level 4, your health and safety are at extreme risk. This may be because of a high threat of terrorist attack, conflict, violent social unrest, widespread infectious disease or critical levels of violent crime. It could be a combination of risks.

If you travel to this location, you're at a high risk of deathimprisonmentkidnapping or serious injury.

If you get into trouble, the Australian Government may be unable to help. In most cases, our ability to provide consular assistance in these destinations is extremely limited.

Any travel by Australian officials to 'Do not travel' locations is subject to high-level approval and is based on a rigorous risk assessment.

You should not travel to this location. If you travel to this location despite our advice, you should note that you may be unable to leave the location quickly if your circumstances change. If you're already in a 'Do not travel' area, consider leaving if it's safe to do so. If, despite our advice, you decide to travel to a location with a travel advice level of 4, it's your responsibility to follow all the advice for levels 1, 2 and 3, as well as the following.

Before you go

  • Check your travel insurance. Most standard policies won't cover you for 'Do not travel' destinations.
  • Consider your security. Get independent, professional security advice. You may need to hire personal protection.
  • Have robust risk management measures in place. This includes a detailed emergency management plan.
  • Understand that you could die. Make sure you have an up to date will and enduring power of attorney. Designate appropriate insurance beneficiaries.

It's your responsibility to take care of your security. The Australian Government can't provide security assistance or advice.

While you're away

  • Exercise extreme caution.
  • Follow the advice of your personal protection service.
  • Maintain good hygiene and physical distancing when interacting with other people.

If you die overseas in a 'do not travel' destination, it's unlikely your travel insurance will cover you. Your family will be left to deal with your death. This includes organising your funeral and bringing back your remains. They may also have to resolve legal or financial issues in the destination and in Australia.



SOURCE:       https://www.smartraveller.gov.au/consular-services/travel-advice-explained

18 Apr, 2024
Have you ever wondered what the secret is to make better hires? Finding an ideal candidate can certainly feel like an uphill battle. You’ve likely experienced the disappointment of bringing aboard someone you believed to be a dream hire, only to discover too late that they completely missed the mark. While it’s true that bad hires can slip through the cracks, it doesn’t have to be this way. What if I was to tell you that there’s a recruitment tool you can use to help you select an ideal candidate each and every time you hire? One that’s relatively straightforward to use, and has a high success rate? It’s called a candidate profile, and it has the power to change your hiring game for the better. If you haven’t come across one before, you’re probably curious to learn if it’s really worth trying out. Well, let’s just say there are few recruitment tools that are as effective, easy-to-implement, and budget-friendly as a candidate profile. Already intrigued? The following guide will teach you everything you need to know about candidate profiles. It will not only explain what a candidate profile is and why it’s a valuable recruitment tool, but it will also arm you with expert tips to create one to use for your next hire. What is a candidate profile? Are you deep in the hiring process? The first step to finding the right person for the role is visualizing your ideal candidate. Luckily, a candidate profile can help you do just that. To help you come to a better understanding of this term, it’s helpful to think about a tool called a “customer profile”. Used by marketing and sales teams, a customer profile is a description of what the best possible customer looks like for a given product. For example, it may include their age range, their interests, their gender, what they do for a living, their purchasing behaviors, pain points, professional skills, and their social media usage, among other notable qualities. The purpose of this description is to allow the marketing and sales teams to create a character profile of the people that they are targeting. Chances are, they might even give this individual a name. For instance, the customer profile may be Sam, a 34-year-old mom who shops online, has a part-time job as a sales assistant, loves watching true crime documentaries, and is the primary shopper in her household. The better that the sales and marketing team understands this individual, the better they can advertise to her. When it comes to hiring, candidate profiles serve a very similar purpose. This is an opportunity for the hiring manager to determine what type of person they are looking for. While you may already know what position you want to fill, the next step is understanding what type of candidate you would prefer for that role. The hiring team can work together on creating this vision of the ideal candidate. Here are some of the things you may want to include: Personality traits Preferred hard skills and soft skills Work experience and education Nice to have attributes and key skills Must have qualities (qualifications) Success traits Long term career goals Using all of the above will help you filter out the better candidates from the more average applicants. You can use a candidate profile during the recruitment process to find job candidates that suit your company’s culture . Creating one will give you a full picture of the type of person that’s best to fill your open position. However, there’s one important thing to note here. When you’re creating your candidate profiles, you need to steer well clear of demographics. The reason is that it’s against the law to base hiring decisions on aspects of a person’s background. While it’s perfectly fine to highlight the specific personality traits that are your must-haves, you shouldn’t be taking into account a person’s race, age, religion, or sexuality among other crucial factors. According to the US Equal Employment Opportunity Commission , “an employer may not base hiring decisions on stereotypes and assumptions about a person’s race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information”. The recruitment process should always be based on merit. In other words, a person’s ethnicity, or other demographic traits, should never define your hiring decisions. However, their skills, educational background, and work experience should. The fact of the matter is that everyone should have the opportunity to work for professional organizations. Hiring managers need to keep this rule in mind when they have an open position to fill. Things to include in an ideal candidate profile The value of a candidate profile Now that you have a better understanding of what a candidate profile is, let’s talk about why it’s important. Having the ideal candidate profile prepared will make certain aspects of the recruitment process easier. For that reason, your team can benefit greatly from this step. Before you get started creating a candidate profile, let’s take a look at a couple of the reasons they matter. They make it easier to write job descriptions Needless to say, writing a detailed description of the role you wish to hire for is the key to finding ideal candidates. With that in mind, knowing exactly what you want will make all the difference. Regardless of the job boards you tend to use, you want to perfect this element of the hiring process. Well-written job descriptions include a variety of information including personality traits, hard skills, soft skills, job duties, nice to have qualities, and any other key traits and skills your dream hires should have. The more you know about the right candidates for the position, the easier this step will be. Of course, the most detailed job descriptions also include additional information relevant to the role. For instance, you may want to include any professional development opportunities that will be open to successful candidates, or company perks that they can look forward to. Adding in these extra details to each job description will go a long way in attracting the right candidates. They help refine your sourcing strategy Sourcing the right candidates is no small feat. Once you’ve finished creating a candidate profile, you will have a solid foundation to build upon. That information can help you determine how you will start your candidate outreach. While you may usually follow a standard step-by-step process when it comes to posting job descriptions, it’s worth spending some time refining your sourcing strategy. After all, your idea of the perfect candidate for a job may affect where you advertise the role and the wording you use. Believe it or not, research suggests that experienced employees prefer different means of communication to newcomers . So knowing how to best target people will mean that you can get the top candidates applying for the position. How to create an ideal candidate profile Ready to get moving? Creating an ideal candidate profile is a craft. If your recruiting team is new to this, they may need some pointers along the way. Since this tool will help to shape the selection process, getting it right is essential. So, before you start your hunt for your next hire, take the time to draw up this description. Here’s what you need to know. 7 tips for creating an ideal candidate profile 1. Describe the unique qualities of the role Attracting high-quality candidates doesn’t have to be challenging . When creating an ideal candidate profile, you need to identify the qualities of the role. Of course, each position is unique and, as such, requires a specific set of key traits. While you may have filled similar vacancies before now, don’t make the mistake of thinking that any two positions are ever the same. You won’t be looking for the exact same person, but someone who is similar. For example, if you are looking for a sales team member, the main job duties may include meeting new clients, talking to them about products or services, and becoming their main point of contact. In that case, you know that the ideal candidate will be a people person who has a ton of natural charisma. These, as well as other qualities that are considered soft skills and hard skills that are relevant to the role , should be a real priority when you’re hiring new candidates. A useful way to pinpoint precisely what tasks, hard skills, soft skills, must-have qualities, nice to haves, success traits, and other qualities you’re seeking is to conduct a job task analysis . It’s regarded as a relatively straightforward way to improve the quality of your job posting, and in turn, find an ideal candidate. 2. Define your company’s identity and culture Company culture has become a hot topic in recent years. A massive 88% of job seekers say that company culture is important when finding a job . There’s a reason for this strikingly high statistic. New employees don’t only want to know what the role entails, they also want to know whether they’ll fit into the organization . So, when you’re creating an ideal candidate profile, you should take the vibe of the workplace into consideration. Having a better understanding of your company’s identity will help you along the way. You can look back at the business values or the shared company vision. All of these details matter more than you might expect. When you’re painting a picture of potential candidates, you should consider how they will fit into the structure of the business . 88% of job seekers believe company culture is important when finding a job, according to Jobvite 3. Assess your top performers Next up, look at the successful employees that you already have among the ranks of your business. This is especially important when it comes to filling similar vacancies. Your top performers are likely to be current employees to whom you offer leadership opportunities. When you’re writing up an ideal candidate profile, you can look at their personality, soft skills, and other qualities. It’s likely that you will want new candidates to be similar. While you can’t expect perfection from a new employee, you do want to get the creme de la creme to apply. Take a look at the first-year performance of some of your best employees for reference. This record is what you’re trying to emulate. When you’re finding your new hire, you should look for a potential candidate whose traits give them the potential to follow a similar path. Alongside your hiring team, take a moment to list these and other traits. For instance, you may list attributes such as intelligence, hard-working, dedication to the role, and willingness to learn new things as must-haves. Once you have a well-rounded view of what great candidates bring to the figurative table, you can use it to add some color to your ideal candidate profile. 4. Define hard and soft skills The perfect new hire for a job needs to have a good mixture of hard skills and soft skills . When you’re coming up with this list, you can split it into two sections: ‘nice to haves’ and ‘must haves’. Put simply, these are the success traits that you will need from potential employees. If you’re hiring for a sales manager, a hard skill might be organization, while a soft skill might be strong public speaking skills. As you start to visualize the person that you need for the current job vacancies, you can pepper in some of these skills. Try to be as detailed as possible. The more in-depth you go, the better you will understand how to find the right candidate. Struggling to figure out what hard and soft skills new candidates need? Try asking your hiring team some pertinent questions. For instance, you may ask, ‘What success traits does the new hire need?’ or ‘What skills will they use for their day to day duties?’. 5. Know your candidate demographics When you start bringing together all of the above information, you can create an ideal candidate profile from scratch. The next step in this process is to know your candidate demographics. As we have already mentioned, this doesn’t apply to legally-protected traits, such as age, gender, race, and sexuality. However, you can use other traits to start to get an idea of what quality candidates will look like. You may be able to put potential employees into different categories depending on their demographic. For example, you could have two ideal candidate profiles for a specific role. One might be a more experienced worker with a greater understanding of what the job entails, while the other might be new to the field but have a flair for learning. Being open-minded to the different candidate profiles will help you during recruitment. 6. Bring all your research together to build a candidate profile Now that you’ve spent some time considering what the ideal candidate will bring to your company, the next step is building the profile. Think of this like story-telling. You want to flesh out candidate profiles with as much color and detail as possible. You’re creating a character so be descriptive and add in anything that you think is important to the role. You will need to work as a team to get this right. Collaborate and write a detailed description of the best candidates you can imagine. You will include everything from ‘must haves’, to ‘nice to haves’, to the innate traits that would work well for the role. The managers in charge of this new role will be able to reflect on this description when advertising it. 7. Keep the candidate profile at the forefront of your mind at every stage of the recruitment process The candidate profile comes into play during the entire recruitment process — from the moment that you post on job boards to when you find the perfect candidate. You may find that your team members can use this profile when they are writing the job description, as well as during the interview process. The aim of the game will be to find candidates that most closely match the profile that you have created along the way. Ahead of making this all-important hiring decision, you will know what types of candidates you prefer. In the simplest terms, that will mean that the hiring process is faster and more efficient. Armed with a vision of the ideal worker, you can quickly filter out candidates that won’t make the cut, saving you time, energy, and effort. Final thoughts Now that you’re well-acquainted with candidate profiles, it’s time to set the wheels in motion. This is the part where many human resources and business leaders fall down. They understand what candidate profiles are and why they’re worth making, but can’t always create them for each hire. It’s understandable that you want to avoid adding another task to your never-ending to-do list. But think about how high the stakes are and how expensive and time-consuming it will be to re-do the hiring process in a few months if you get this wrong. By spending a few hours putting together a candidate profile, you’re significantly elevating your chances of finding an ideal candidate for the important roles you’re trying to fill. Hiring the right people will help lead your business to success. As the late Robert Half, founder of the eponymous employment agency once said, “Time spent on hiring, is time well spent.” Source: https://vervoe.com/ideal-candidate-profile/
18 Apr, 2024
Pride in the workplace is about more than just feeling good. It’s an essential factor in employee engagement – ­­­­and one that’s all too often ­­neglected. ­­When it’s present at work, it inspires individuals and teams to achieve more, communicate better, and build upon each other’s strengths. When it’s not present, things can get ugly. Really ugly. And what is “it”? It’s the often abstract yet extremely powerful feeling of “pride.” Pride is deeply personal, and yet it also acts as a sort of currency in relationships; if you care for and trust the people you work with, you’re naturally inclined to go the extra mile. Whereas if you don’t have pride in your company or colleagues, things fall apart fast. What is workplace pride? At its most basic, workplace pride is exactly what it sounds like: being proud of where you work. When employees have pride in their workplace, they believe in the company – not just what it produces, but how it operates, how it treats its people, and how it engages with the community at large. However, too many workplaces fail to recognize that pride can’t just be created from a well-crafted mission statement. Pride is cumulative. It doesn’t come from just one thing, but rather from a series of actions and events that are reinforced over time. For example, say you run a clothing company that preaches sustainable production and sourcing practices. But other parts of the business are at odds with that mission. Maybe employees are pushed to unsustainable levels, or the office is stocked with plastic-wrapped snacks. These types of things will undermine any sense of pride. The 3 levels of workplace pride What makes employees proud of their company? Just as pride comes from cumulative efforts, pride itself lives in layers. Workplace pride happens at three levels: Your job – e.g., you take pride in the work itself. Your team – e.g., you are proud to work with the people around you. Your company – e.g., you are proud of the company’s mission and reputation. Ideally, your employees should feel pride at all three levels ­– but that’s often not the case. Take the following three scenarios as examples of the drastically different ways pride can show itself in the workplace: Scenario 1: Pride in the work Mayuri is a data scientist who is proud of how her research helps others solve problems. But her company recently laid off hundreds of staff and the story was reported in the news. Because of that, she now has little pride in the company as a whole. Scenario 2: Pride in the work and the team As a curator at an art gallery, Pete works closely with world-renowned artists and feels a strong sense of pride when he thinks about his team. The gallery is also non-profit, supporting local artist communities, which gives him pride in the company. Scenario 3: Pride in the work, the team, and the company When a hurricane hit Louisiana where Ava’s homewares company is based, their operations and supply chain teams quickly worked to move supplies to stores in the storm’s path. Ava’s CEO announced they would donate $1 million to help those whose homes had been affected. Ava felt great pride in her work, her team, and her company. Real examples of employees who feel workplace pride Take this real employee story from Sandra Jones, Sr. business systems manager at Management Recruiters of Tallahassee (MRT). Sandra is especially proud of the team she works with: “I work with a truly amazing team at MRT. One of the advantages of working here is that I'm surrounded by a lot of sharp people who genuinely care about the people they come in contact with each day. Our team is really passionate about what they do because they know that their contributions and ideas matter . It's refreshing to work for a company that will help you grow and meet your goals to succeed and that's why I'm proud to be part of the MRT” Another real-life example, from Certified™ workplace Tax Relief Advocates. Case manager Amber Godinez takes pride in her individual work and her company: “I’m proud to come into work every day knowing that our services are here to help the clients are here to ease their way through the harsh IRS process. And being able to connect with my clients personally and let them know that I am here for them. And this company provides a lot of support to our clients. Clients know when they're finished, that we've taken care of them. And that makes me proud to be able to take care of clients and know that I can help them and ease their day and their life.” Why is workplace pride important? Pride is more than just a feel-good thing. It creates a stronger, better, more engaged workforce . In fact, Great Place To Work® research has found that when employees feel proud to work at a company, they are: 6 times more likely to endorse their workplace to others 2 times more likely to want to stay with the company for a long time 1 times more likely to say it’s a great place to work There are plenty of ways that workplaces can foster pride and great relationships, from collaborative lunches to career-development training pathways to sharing real examples of how employees’ work is impacting clients and the community. Most importantly, the best workplaces set the stage for building employee pride via trust with clear expectations and two-way communication. As I mentioned earlier, pride is cumulative, so there’s no single recipe that will ensure each and every one of your employees beam with pride. But when you put in the effort to create a culture of trust, you’re taking a step in the right direction. Source: https://www.greatplacetowork.com/resources/blog/the-value-of-building-pride-in-the-workplace
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